Privacy Policy

On-Time Mobile Car Detailing (referred to as “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains what information we collect when you visit our website, book a service, or contact us, and how we use that information to deliver mobile car detailing across Austin, Texas and the surrounding suburbs.

Information We Collect

When you request a booking or quote, we collect your name, phone number, email address, vehicle make and model, and the service address where you would like the detail performed. If you contact us by phone, we may keep a record of the call for scheduling and quality assurance. We do not collect payment card details on this website; payment is collected on-site or through a secure third-party processor.

How We Use Your Information

We use the information you provide to schedule and complete your mobile detailing appointment, send confirmations and reminders, respond to questions, follow up after the service, and improve the quality of our work. We may also send occasional service updates or seasonal promotions. You can opt out of marketing messages at any time by replying STOP to a text message or by emailing us.

Cookies and Analytics

Our website uses standard cookies and privacy-friendly analytics to understand how visitors find and use the site. This helps us improve page speed, fix broken links, and better serve the Austin-area neighborhoods we cover. You can disable cookies in your browser settings without losing the ability to request a booking.

Sharing Your Information

We do not sell, rent, or trade your personal information. We may share limited details with trusted service providers who help us operate our business, such as scheduling software, SMS providers, and payment processors. Those partners are only permitted to use your information to perform services on our behalf.

Data Retention and Security

We keep customer records for as long as needed to provide ongoing service, handle warranty questions, and meet our tax and accounting obligations. We use reasonable administrative and technical safeguards to protect your information, though no internet transmission can be guaranteed to be completely secure.

Your Choices

You may request a copy of the information we have on file, ask us to correct it, or ask us to delete it, subject to any legal record-keeping requirements. To make a request, call us at the number listed on this site or send an email to our customer service address.

Changes to This Policy

We may update this policy from time to time to reflect changes in our services or applicable law. The most current version will always be posted on this page.

Last updated: June 2026